Network Monitoring for Serious eCommerce
In the real world, businesses come in every size, from self-employed entrepreneurs like me to mega malls like Wal-Mart.
On the Internet, companies come in every size, too, from a stand-alone ebook sales page with webmaster and owner all in one, to 300 pound gorilla like Amazon, with over a million pages, who requires the entire population of a small country to serve as webmaster.
If your site is a single page, it is its own network. But if your site is any bigger, and you have plans to grow, it is a network or is fast becoming one. You need network monitoring.
Most ecommerce webmasters are at least somewhat familiar with website monitoring. Many use a website monitoring service or software to keep track of “uptime” and “downtime”.
At your local shopping mall, serious business requires more than just knowing when the front doors are open and when they are closed. Serious ecommerce needs to know more than just when the site is accessible. That is what network monitoring is all about.
What Network Monitoring Monitors
Chances are, your e-business owns one of the following, or uses one of the following remotely:
DNS servers: These are used to translate your site name, like www.URL.com, to the numbers called “IP addresses” that computers understand. If DNS servers are not working properly, end-users will not be able to find your site and will get an error. Usually only an external or remote monitoring service will detect such a problem.
An FTP server: File Transfer Protocol servers are used to help you
exchange files with remote users. If you use FTP, a monitoring
service can make sure it is always up and running.
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